Privacy Policy
HI SOFTWARE (the “Company”) operates the website kariosworld.com and publishes the mobile game Karios: Spirit of the Light (the “Service”). We value the personal information of everyone who uses the Service and comply with the Personal Information Protection Act of the Republic of Korea and other applicable laws. This policy explains what information we collect, why we collect it, how long we keep it, and how we protect it.
1. Information we collect and how
| Category | Items | How it is collected |
|---|---|---|
| Account | Google account identifier (UID), email address, display name | Provided by Google when you choose to sign in with Google in the game |
| Gameplay | In-game nickname, game save data (level, equipment, currencies, etc.), ranking records | Generated automatically while you play |
| Community | Messages posted to community features, report and block records | Entered by you |
| Purchases | Google Play order identifiers, products and times of purchase (payment details such as card numbers are processed by Google; we never receive them) | Generated automatically when you purchase through Google Play |
| Device and errors | Device model, operating system version, app version, error logs | Generated automatically while you use the Service |
The website can be used without an account and does not itself collect personal information. If you play offline without signing in, no account or community information is collected.
2. How we use your information
- To identify your account, keep you signed in, and save and restore your game progress (including when you change devices)
- To provide features shared between players, such as rankings, notices and community features
- To verify and deliver paid products and to process refunds, including pre-registration rewards
- To prevent abuse, handle reports and keep the community safe
- To analyze errors and improve the Service
3. How long we keep it
| Item | Retention period |
|---|---|
| Account and game save data | Until you request deletion of your account, or delete your cloud save in the game with “New Game” |
| Community messages | Deleted automatically after 3 to 5 days (you can also delete your own posts) |
| Report and restriction records | Until the restriction expires, or 30 days after the last warning |
| Purchase records | 5 years, as required by the Korean Act on Consumer Protection in Electronic Commerce |
4. Sharing and processors
We do not provide your personal information to third parties without your consent. To operate the Service, we entrust processing to the following companies:
| Processor | Purpose | Location |
|---|---|---|
| Google LLC (Firebase) | Sign-in authentication, storage of game data and community posts (Realtime Database), server functions | Google data centers in the United States and elsewhere (international transfer) |
| Google LLC (Google Play) | App distribution and payment processing for paid products | United States and elsewhere |
We do not share personal information with advertising networks, and we do not sell personal information.
5. Your rights
You may access, correct or delete your personal information, or ask us to stop processing it, at any time.
- In the game: Settings › “New Game” deletes your game save data both on the device and on our server. You can delete your own posts by tapping them.
- Deleting your account and all data: send a “delete my account” request to the contact below from the email address of the Google account you signed in with. We will delete your account and related data within 10 days and let you know when it is done. Purchase records that we are legally required to keep are stored separately for the required period. See Account & Data Deletion for details.
6. Children
The Service is not directed to children under 14, and we do not knowingly collect personal information from children under 14. If we learn that such information has been collected, we will delete it without delay.
7. Security
- All communication is encrypted (HTTPS), and database access rules block access by anyone other than you.
- Access to personal information is limited to the representative of the Company.
- We do not store payment method information.
8. Contact
| Company | HI SOFTWARE (하이소프트웨어) |
|---|---|
| Privacy officer | Seunghwan Heo (Representative) |
| valalove0911@gmail.com | |
| Address | 4F 402-783A, 13 Saimdang-ro 8-gil, Seocho-gu, Seoul, Republic of Korea |
9. Changes to this policy
We will post any change to this policy on this page 7 days before it takes effect, or 30 days before for changes that are unfavorable to you. If this English version and the Korean version differ, the Korean version prevails.